Bad sound

[jevalero]

Model: ZE620KL
RAM: 4G
Firmware/APP Version: Android 9
Frequency of Occurrence: All time
Rooted: No
APP Name:

I upgraded my cell phone to Android 9 now the sound is very low. This happens with the speakers and the headphones.

[Y_ASUS]

ryanrobert.a.angeles posted on 2019/8/25 18:50 Hi Jei,

Hi ryanrobert.a.angeles, Have you updated to the latest firmware version WW-16.0610.1908.83? If yes, please tell us the problem in this version. By sound are you referring to media sound (music/game) or notification sound? Kindly describe for us and provide us a short video if it would be possible. To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Thank you 🙂

[Y_ASUS]

jevalero posted on 2019/8/20 22:10 Esto me está pasando con el sonido del speaker y los headphones, los ring tones suenan bajo, la mú ...

Hi jevalero, Sound has been improved in the latest firmware version WW-16.0610.1908.83. Please update to this version and check again. Thank you 🙂