cannot use OTG After update

[delacruzdaniel1]

ZF Model: ZE554KL
RAM: 3G
Firmware/APP Version: Version WW-15.2016.1907.519
Frequency of Occurrence: everytime otg is being use
Rooted: No
APP Name:

I cannot use my OTG, everytime I insert a usb thru otg, my phone will say systemUI not responding then it goes black out. After removing it goes to okay again, I thought the update will fix some problems, but why it is like this??? Please help...

[ServiceH_ASUS]

Hi delacruzdaniel12 We are sorry to hear that you are having this issue. Can you tell me when did you start experiencing this issue? In latest version? Please try to use other different usb otg for a check. Please check it in safe mode. (https://www.asus.com/support/faq/1005163) Sorry for any inconvenience this may cause.

[delacruzdaniel1]

right after the update the bug began to show, yes in the latest version, before the update it was working fine.

[clentbruce]

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