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Zenui Launcher and Game Genie keeps stopping.

TheRawski
Star I
Model: ZE552KL
RAM: 3GB
Firmware/App Version: Build OPR1.170623.026.WW_user_80.30.76.74_20190319
Location:
Frequency of Occurrence: Often
Rooted: No
App Name: zenui launcher, game genie
Description: Zenui Launcher and Game Genie keeps stopping.

Just got my phone back from Asus repairs and have called them about this issue but they had to escalate the problem but if anyone else knows that solution basically the Zenui Launcher keeps crashing and restarting randomly and the game genie feature is also doing the same thing and if I go into the settings it crashes there too. I tried clearing the app cashe and data but that doesn't resolve the problems. I had to disable the apps and use a 3rd party launcher but I'm not happy with either of those solutions. I didn't have this problem before sending the phone in for repair so I don't know why I have the problem now.
11 REPLIES 11

Koreantopteam
Star I
titabatista posted on 2019/8/9 01:37 Hello, is there any solution for this problem? I just got a new asus zenpone zoom S (same nidel as y ...
There is no solution for this or any effective way to resolve. The only way we can resolve this problems is when the Asus provide firmware for Zenfone 3 zoom which we can't expect cause it seems like they have already stopped providing any further firmware for this cell phone.

Koreantopteam
Star I
Last edited by Koreantopteam on 2019/9/8 23:07
titabatista posted on 2019/8/9 01:37 Hello, is there any