Mobile data doesn't turn on
Model: ZE620KL
RAM: 4G
Firmware/APP Version: 9
Frequency of Occurrence: Always
Rooted: No
APP Name: The ZenFone 5
After ASUS showed there was an update and I accepted it, my smartphone sttoped its mobile data, never turns on, no matter what I do.. But I need to use it!
RAM: 4G
Firmware/APP Version: 9
Frequency of Occurrence: Always
Rooted: No
APP Name: The ZenFone 5
After ASUS showed there was an update and I accepted it, my smartphone sttoped its mobile data, never turns on, no matter what I do.. But I need to use it!
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Comments
We would suggest you check:
[ZenFone/ZenPad] Can't use mobile networks https://www.asus.com/support/FAQ/1011478/
If the problem still appears, please tell us your firmware version and mobile network provider.
Firmware version:
Settings > System > About Phone > Software information
Thank you