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Video call quality very bad compare to other same mid range phone

oroboren
Star I
Do you guys realise during video call in any apps such as whatsapp or facebook messanger your face kind of cover with a ugly dots and the quality i must very bad
1 REPLY 1

ServiceH_ASUS
Star III
Hi oroboren Please kindly provide me your phone’s firmware version. What's your phone’s firmware version (Settings > About > Software information > Build number) We’re terribly sorry to hear that you're having this issue and we'll be happy to assist. Also, please provide any screenshots and photos available that would show this matter. Thank you:)