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PUBG graphics issue

azizthaheem27
Star I
Model: ZS600KL
RAM: 8G
Firmware/APP Version: WW_ZS600KL_15.1630.1903.89_0
Frequency of Occurrence: all the time
Rooted: No
APP Name:

Hello sir, I recieved my phone yesterday for some reasons i cant play pubg mobile on HDR or HD graphics even in lowest settings its lag i reinstalled pubg 3 times with clearing data and my network is totally fine because i tried pubg on my iphone x which is working fine on same network plz fix this because i bought this only for pubg and i also tried asphalt 9 which is working great.
18 REPLIES 18

Y_ASUS
Zen Master I
Hi azizthaheem27, Thank you for reaching out. Please tell me your PUBG app version. (Tap and hold PUBG app > app info > version.) Does the lag issue appear during any specific moves or actions in the game? How long after starting the game does it appear? Are you connected to WiFi or 4G? If the problem still appears, please show us a short video of the problem if possible. To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Thank you 🙂

azizthaheem27
Star I
Thank you for reply sir I will send video

azizthaheem27
Star I
Hello sir I uploaded video you can check thanks And my pubg version 12.5

azizthaheem27
Star I
Sorry my pubg version is 0.12.0