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Camera not working on Zenfone 4 (ZC554KL)

newaristos
Star I
ZF Model: ZC554KL
RAM: 8G
Firmware/APP Version: WW__ZC554KL_15.2016.1905.514/4.0.57.7_180904
Frequency of Occurrence: permanent
Rooted: No
APP Name: Camera

Camera is not functional on my Zenfone for the last couple of weeks - when opening the app it just shows black screen and then shuts down. Installing a system update yesterday which claimed to "increase the camera sustainability" have not helped at all. Tried rebooting, cleaning the app's cash and data, forced stop - all the same. Too bad that your company have not been able to solve this problem for months already, as I can see from the other posts here.
1 REPLY 1

Y_ASUS
Zen Master I
Hi newaristos, We're sorry for the inconvenience received at this time. Please check your PM for a message I have sent you.