Message problem

edited September 2020 in Others
Model: ZE520KL
Firmware/App Version: 8.0
Location: India
Frequency of Occurrence:
Rooted: No
App Name:
Description: No message send or message incoming


  • Hi thombaresushil111,

    Kindly try clearing cache and data of messages.
    Tap and hold messages app > i > Storage & memory > Clear cache & data.
    Please also try putting other SIM cards in your phone, and check if the problem happens.
    If the problem still appears, kindly provide your firmware version and messages app version.
    Firmware version: Settings > System > About Phone > Software information

    Thank you :)
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