Ck

[toca_leung]

ZF Model: ZB570TL
RAM: 4G
Firmware/APP Version: WW_Phone-15.02.1810.380-20181130
Frequency of Occurrence: Bluetooth connectivity
Rooted: No
APP Name:

Cannot pair with some device, eg: smartwatch, fitness tracker, anything can do to fix it?

[ServiceH_ASUS]

Hi toca_leung Good day Is there any error message pop on when you encounter this problem? If yes, please kindly show me your screenshot. Please kindly test it under safe mode. (safe mode: https://www.asus.com/support/faq/1005163) If the problem exist, please tell me what bluetooth device and the model of the device you are using. Please help to confirm, thank you:)