Volume low

edited September 2020 in ZenFone 4 Series
ZF Model: ZB553KL
Firmware/APP Version: 8.1.0
Frequency of Occurrence: Yes
Rooted: No
APP Name: Poweramp + bluetooth drive / software + AirPods

Hello, hope this message finds you well.
I got a problem. I got Asus Zenfone 4 Selfie ZD553KL, I mainly use it for listening to music, I am using Airpods with it. And the music app - Poweramp.

Lately since roughly around Febuary / March the volume is low, even at max level. Now is only when listening to music. I dont use bluetooth to make phone calls.

I tried wipe cache and safe mode. Doesnt fix the problem.

Any idea how to fix the problem?



  • Hi johndoeuanon,

    Are you using the paid version of Poweramp? https://play.google.com/store/apps/details?id=com.maxmpz.audioplayer.unlock
    Does the volume appear low with other Bluetooth devices?
    Does the volume appear low with default app settings?
    Please tell me your firmware version and app version.
    Firmware version: Settings > System > About Phone > Software information
    App version: Settings > Apps & notifications > App info > Poweramp > version

    Thank you :)
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