Bluetooth audio quality

[wazrozfrance]

ZF Model: ZB602KL
RAM: 3G
Firmware/APP Version: 340
Frequency of Occurrence: Always
Rooted: No
APP Name:

There is the same problem when listening to music on bluetooth as in this topic https://www.asus.com/zentalk/in/ ... p;page=1#pid1027016 I'm checking on other devices, the sound is normal. The problem is with this device. Please fix this problem on Android Pie.

[wazrozfrance]

Jei_ASUS posted on 2019/3/27 06:37 Hi wazrozfrance, Sorry for our late reply.

Thanks for the answer. The Asus1 file on the link https://drive.google.com/drive/folders/1bSarDr8FHFz2C1e5MdkCDHZzSJacF-i1 you can hear how the sound becomes quieter when it plays the bass for 0:04 sec. and Asus2 file 0:12-0:15-0:33-0:36-0:39. Unfortunately on the record is not so well heard

[Y_ASUS]

wazrozfrance posted on 2019/3/28 02:59 Thanks for the answer. The Asus1 file on the link https://drive.google.com/drive/folders/1bSarDr8F ...

Hi wazrozfrance, Thank you for your reply. Does this problem appear on the preloaded music player app - Play music? Or only on these three apps: poweramp, neutron music player and jetAudio? When this problem happens, are you listening to offline or online music? Do you have the original music links to these songs so we can make sure? Does this problem appear when you play with the phone's speaker or use earphones? Thank you 🙂

[wazrozfrance]

Jei_ASUS posted on 2019/4/3 09:30 Hi wazrozfrance, Thank you for your reply.

This problem is observed in all players, including play music when listening to online and offline music. The original music files on this link https://drive.google.com/drive/folders/1bSarDr8FHFz2C1e5MdkCDHZzSJacF-i1 called song1 and song2 Another example of recording on this link https://drive.google.com/drive/folders/1O3JPw3kZ4z6j89A0G5KT0pSqEPTEHEQM When listening to music through the phone speaker or wired headphones, there are no problems with the sound

[wazrozfrance]

Jei_ASUS what can you say about this problem and its solution?

[Y_ASUS]

wazrozfrance posted on 2019/4/18 17:11 Jei_ASUS what can you say about this problem and its solution?

Hi wazrozfrance, I have checked with the relevant team about your case. Please allow some time for us to look into this and reply to you. Thank you for your understanding 🙂