No fingerprint option

edited September 2020 in ZenFone Max Series
Any suggestion regarding this?
There's no option for fingerprint.


  • Hi yzerjel_apt,

    Please check if there is fingerprint option in Settings > Security & location > Fingerprint.
    Then, please try rebooting your phone and check if there is the fingerprint option.
    If not, please show me a screenshot of the security & location page.

    Could you tell us your firmware version? Did the fingerprint option disappear after updating firmware?

    Please also check your PM for a message I have sent you. Thank you for your help :)
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