Android 9 drains battery twice as faster

[sousagaming11]

Model: ZE620KL
RAM: 4G
Firmware/APP Version: Android 9 Pie Update
Frequency of Occurrence: Everyday
Rooted: No
APP Name:

My ze620kl was very pleasing until this update, it doesnt even last a day now. This sucks very disappointed im selling the device if this is not solved

[ServiceE_Asus]

Last edited by Emilee_ASUS on 2019/4/2 16:18 Hi All, Good day. Has your firmware updated to WW-16.0615.1903.92? If yes. Could you please kindly tell me the phone battery consume soon when standby or during use? Could you help us to capture a log about this matter on your device? I've texted you by PM, please kindly check your message box. Thank you.