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After upgrading to WW_16_0610_1901_74 device is not Play Protect certified

vitaly_ME09
Star I
Model: ZE620KL
RAM: 4G
Firmware/APP Version: WW_16_0610_1901_74
Frequency of Occurrence: Always
Rooted: No
APP Name:

After upgrading to WW_16_0610_1901_74 Google Play now shows in the settings that my device is not Play Protect certified. Please fix this issue.
4 REPLIES 4

ServiceE_Asus
Star I
Hi vitaly_ME09, Good day. Sorry, I don't find " Google Play now" in the Google Play store. Do you mean " Google now launcher"? If not, please kindly show me which app do you use and app's version. Please also show me this error screenshot. Thank you.

qurkangl
Star I
He means; After i upgrade my phone to WW_16_0610_1901_74, when i opened Google Play Store, Google Play send me back to settings and it's saying "Your device didn't certified with Play Protect" 

ServiceE_Asus
Star I
Hi qurkangl, Thank you. 🙂

ServiceE_Asus
Star I
Hi vitaly_ME09, Please kindly help me update the firmware to the latest WW-16.0615.1903.92 for a cehck. If this problem still appears, please kindly go click Google Play Store> menu > Play protect > "Scan device for security threats" > turn off and on again. Thank you.