Bluetooth audio quality

[wazrozfrance]

ZF Model: ZB602KL
RAM: 3G
Firmware/APP Version: 340
Frequency of Occurrence: Always
Rooted: No
APP Name:

There is the same problem when listening to music on bluetooth as in this topic https://www.asus.com/zentalk/in/ ... p;page=1#pid1027016 I'm checking on other devices, the sound is normal. The problem is with this device. Please fix this problem on Android Pie.

[Y_ASUS]

Hi wazrozfrance, Is the problem when the music plays to bass notes, the volume sounds lower? Could you tell me which app(and its version) you are using to listen to music? Does this problem appear on every app? Could you provide me with a music link that has this problem? Could you tell me the brand and model (or product link) of your Bluetooth device? Does it happen on every Bluetooth device? If you are using Bluetooth speakers, could you record a short video for us to understand the problem? This could help us look into the problem greatly. To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Thank you. 🙂

[wazrozfrance]

Last edited by wazrozfrance on 2019/3/22 10:57 Yes, is the problem when the music plays to bass notes, the volume sounds lower. I tried different music players: poweramp, neutron music player and jetAudio, all the latest version, everywhere there is a problem with a floating sound when playing bass. Bluetooth device is https://www.amazon.com/Douk-Audi ... leted/dp/B01IH5THTY I have samsung galaxy ace 2 and motorola moto x 1st gen, on these devices there is no such problem with the sound of bluetooth. Link to music that has this problem https://drive.google.com/drive/f ... 1e5MdkCDHZzSJacF-i1

[wazrozfrance]

Jei_ASUS Is there a way to solve this problem?

[Y_ASUS]

wazrozfrance posted on 2019/3/22 16:20 Jei_ASUS Is there a way to solve this problem?

Hi wazrozfrance, Sorry for our late reply. Could you tell us in the music file of ZB602KL, in which timings do you feel the volume sounds lower? Thank you 🙂