Facing chaging problem

edited September 2020 in ZenFone Max Series
APP Name:
Rooted: No
Frequency of Occurrence: daily
Firmware/APP Version: 8.1.0
ZF Model: ZE554KL

two days back my phone stopped working. I thought it ran out of battery and turned off and trying to start it againe . Plugged into charger and the red LED flashing. Everytime i try to boot it crashes soon after. Have charged the battery for more than 1 hour and finally it was working. now i am facing chaging problem it was taking to get charging and discaheging very quickly.

Please advise a fix.




  • Hi itssureshch

    Good day
    Please help to confirm your model and provide me your phone’s firmware version.
    Do you mean your battery drain faster and need to charge longer?
    We sincerely apologize for the problem and any inconvenience.
This discussion has been closed.