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Battery draining problem

ifthakher668
Star II

‎03-02-2019 07:24 AM

Model: ZE620KL
RAM: 4G
Firmware/APP Version: Latest
Frequency of Occurrence: Always
Rooted: No
APP Name: Bettery

A lot of battery draining on after upgrading andorid 9. Asus plz fix this problem as soon as possible.
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1 REPLY 1

ServiceE_Asus
Star I

‎03-04-2019 12:40 AM

Hi ifthakher668 Good day. Do you mean your phone battery consume soon when standby or in use? Are your firmware currently on the latest WW-v16.0611.1901.1? If yes. I would suggest you let the battery charge more than 30 minutes even the battery percentage shows 100 for a check. If this problem still exists, could you help me capture a log about this matter? Thank you
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