Problema with keyboard whatsapp

edited September 2020 in ZenFone 5 Series

Since Last upgrade sistema Zenfone 5, whatsapp keyboard has problem. Always I Will write a text, The keyboard close.

Someone passa same problem? A need help.

Thanks for all,


If speak português brazil I agree.


  • Hi charlionufrj,

    Good day.
    Are your firmware version currently on the version WW-V16.0610.1901.74?
    Please kindly restore the Whatsapp for a check.
    (settings > apps & notifications > see all apps> app info> Whatsapp > storage & memory >clear data and cache.)

    If this problem still appears, please kindly tell me Whatsapp app version and which keyboard do you use.
    Is there any error message pop on when you encounter this problem?
    Does this problem happen while you text on another app?

    Thank you :)
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