Answer the calling

edited September 2020 in ZenFone Max Series
ZF Model: ZE554KL
Firmware/APP Version: 15
Frequency of Occurrence: Asus calling
Rooted: No
APP Name:

Why we can't touch and hold the finger sensor to answer the calling coming and have to open the locked green with password ? We can't turn it on in the setting. Versus we can't change the calling green with personalization.. Please tell me when zb570tl update, especially Android P..thanks 😍


  • Last edited by Selena_ASUS on 2019/1/29 16:12

    Hi thanhnay94

    Please kindly help to confirm your phone’s model.
    What's your phone’s firmware version (Settings > About > Software information > Build number).
    Please check in security&lock screen > screen lock > password (secure start-up )
    You can cancel require password to start device setting.
    Could you describe more clearly about calling green ? Thank you!
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