earphones volume buttons doesn't work

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB602KL
Firmware/APP Version: OPM1.WW_Phone-15.2016.1811.338-20181206
Frequency of Occurrence: standard
Rooted: No
APP Name:

Last edited by alex.svch on 2019/1/15 18:03


Issue description:

I've successfully connected blutooth earphones model Honor xSport AM61. I can hear sound but when i press volume buttons (+ or -) on the earphones a volume level indication remains the same (but sound volume itself changes). I can move volume level sliders only with phone volume buttons.

Thank you in advance for any help.

Best regards


  • Hello alex.svch,

    Could you show me a short video of this problem?
    Does this always happen?

    Thank you.
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