What is this?

dielschofield03dielschofield03 Level 1
edited September 2020 in ZenFone 5 Series
Hi i'm using zenfone 5 after i updated my os android 9. Then this always happen. What is this problem? Thank you. It's not lag. When i restart my phone it will disappear. Thank you for the help. 😊


  • Same problem here...the pie update is so broken
  • Do we need to wait for the next update? Sad. 😔
  • Hi dielschofield03 and izdaniezfadrin,

    Good day.
    If your Asus Launcher is on version, please kindly restore it for a check.
    ( settings > apps & notifications > see all apps > app info>Asus Launcher > storage & memory >manager space > delete app data)

    If this problem still appears, Does it happen when using any specific app?

    Thank you.
  • Emilee_ASUS
    Hi good day again. I've followed your instruction but still it always happen specially when i'm using youtube app and i'm using may phone in landscape mode. 
    Thabk you for the help. 😊
  • Hi dielschofield03,

    Good day.
    I would suggest you update the firmware to the latest WW-v16.0615.1903.92 for a check.
    If this problem still appears, could you show me a video of your operation?

    Sorry for my late reply.
This discussion has been closed.