data connection problem
ZF Model: ZD552KL
RAM: 4G
Firmware/APP Version: NMF26F.WW_user_71.50.395.69_20181107
Frequency of Occurrence: after update
Rooted: No
APP Name:
what happen in my last update, when i used 4g or 3g connection can't work, it's so hard to connect on data and the phone was overheating when data is open, it was not like this before, this problem come in my last update, i tried to change my sim to other sim and going to other location that the signal is fully straight, but it's same problem, the sim and my location was no problem, i think the problem is the last update WW_71.50.395.69_20181107 i hope you can help me.
RAM: 4G
Firmware/APP Version: NMF26F.WW_user_71.50.395.69_20181107
Frequency of Occurrence: after update
Rooted: No
APP Name:
what happen in my last update, when i used 4g or 3g connection can't work, it's so hard to connect on data and the phone was overheating when data is open, it was not like this before, this problem come in my last update, i tried to change my sim to other sim and going to other location that the signal is fully straight, but it's same problem, the sim and my location was no problem, i think the problem is the last update WW_71.50.395.69_20181107 i hope you can help me.
0
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Comments
Please tell me your network provider, and the other network provider you tried that cannot work as well.
Please show me a screenshot of the signal strength,
(Settings > System > About phone > Status > SIM status)
Please also put your SIM card into other phones and check if the problem appears.
Thank you.
Hi tapocmark,
We are sorry for the inconvenience caused.
I have replied on your thread. Thank you.