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【ZenFone 5Z BETA Tester】Join to experience Android Q!

Kris_ASUS
Community Manager
Community Manager
9ryn4dbabzg5.jpg
[Recruitment Period]
August 22, 2019 - till the application form is closed

[Beta Testing Period]
Will notify by email

[Which model are we looking for ?]
ASUS ZenFone 5Z (ZS620KL)

[What are required to be a Beta Tester?]  
Own a ZenFone 5Z (ZS620KL)
Be a member of ZenTalk and actively participate in the discussion of ZenFone on ZenTalk.
Be willing to provide detailed information including IMEI, Serial Number(SN), Current Firmware for the beta test setting 
Be able to read and provide feedback in English
Be familiar with Android operating system

[What will Beta Testers have?]
Get the latest firmware (Beta Version) by FOTA and experience the latest Zen UI features
Authorized to access the restricted board [Beta Testing]

[What are the responsibilities of a Beta Tester?]
Participate in every Beta version release and test on a daily basis
Report valid bugs with the correct format
Maintain confidentiality of the Beta Testing program
Be sure to post all beta-testing related issues in beta restricted board 

[How to Sign-up?]
Click the URL below and fill out the sign-up form. (If you are using a mobile device, please paste the URL to your browser to open the form)
https://www.asus.com/zentalk/plugin.php?id=ques&op=viewques&qid=1&lrid=5
368 REPLIES 368

pioustm
Star II
I too have the same problem. I did a trick from XDA forum. Not sure it will work for you.
Prerequisites: update software to 100.10.170.70 (I did it manually)
1.Drain your battery to 4 percentage and turnoff your mobile.
2.Then restart in download mode( press volume down and power button simultaneously).
3.Then in download mode wait for the battery to drain out completely.
4.When battery runs out of power press the power button again to see that baterry is fully down i.e no response while clicking power button.
Final step recharge your phone upto 10 or 20 percent and turn on your mobile. And wait for sometime. The XDA author says by doing so the radio component resets completely. I am not the author. But it worked for me.
I tried this method two times. Not guaranteeing anything. No harm in trying when official service assistants doesn't help much. All the best.

pioustm
Star II
hassanalikhan@gmail.com

I have been facing a No Service error on my Asus Zenfone 5Z 64GB/6 GB variant in India. Recently upgraded to Android 10 with the FOTA update pushed to me on 07-JAN-2020. Phone has been a little laggy since then.

I have already tried the following basic checks but nothing seems to correct the problem -

1. Tried restarting the phone

2. Tried removing SIM and restarting the phone. Re-insertion of SIM also didn't cure the defect.

3. SIM is working fine in another Asus Max Pro M1

4. Tried Swapping slots on the SIM tray. No Service on both the SIM slots.

5. Tried Mobile/Wi-Fi Settings Reset.

I am posting a few screenshots. Appreciate support and help to fix this issue.

Note:- I don't want to go back to Android Pie because I fear losing my data. Have limited options to backup application data which is of critical importance to me.

IQ51793SX4L4.jpg

T24L7DL7W1K8.jpg

NZ24RQVEINBS.jpg


View post
I too have the same problem. I did a trick from XDA forum. Not sure it will work for you.
Prerequisites: update software to 100.10.170.70 (I did it manually)
1.Drain your battery to 4 percentage and turnoff your mobile.
2.Then restart in download mode( press volume down and power button simultaneously).
3.Then in download mode wait for the battery to drain out completely.
4.When battery runs out of power press the power button again to see that baterry is fully down i.e no response while clicking power button.
Final step recharge your phone upto 10 or 20 percent and turn on your mobile. And wait for sometime. The XDA author says by doing so the radio component resets completely. I am not the author. But it worked for me.
I tried this method two times. Not guaranteeing anything. No harm in trying when official service assistants doesn't help much. All the best.

pioustm
Star II
hassanalikhan@gmail.com

https://zentalk.asus.com/en/discussion/comment/39094#Comment_39094

Thanks for the link. Tried everything suggested therein but still my phone has no service.

Can someone help?


View post
I too have the same problem. I did a trick from XDA forum. Not sure it will work for you.
Prerequisites: update software to 100.10.170.70 (I did it manually)
1.Drain your battery to 4 percentage and turnoff your mobile.
2.Then restart in download mode( press volume down and power button simultaneously).
3.Then in download mode wait for the battery to drain out completely.
4.When battery runs out of power press the power button again to see that baterry is fully down i.e no response while clicking power button.
Final step recharge your phone upto 10 or 20 percent and turn on your mobile. And wait for sometime. The XDA author says by doing so the radio component resets completely. I am not the author. But it worked for me.
I tried this method two times. Not guaranteeing anything. No harm in trying when official service assistants doesn't help much. All the best.

Rishik_R
Rising Star I
Hey, I am not getting android 100.10.170.70 FOTA update.
Plz anyone tell what can i do.

haylaz_gfb
Star I
android 100.10.170.70 FOTA güncellemesi almıyorum.