This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Multiple Issues in ROG phone 2 after 2 months usage

Apollofury
Rising Star II
Hi guys !
I got my ROG 2 among the first batch in India . It's currently running on android 9 , 1st October security patch ,kernel 4.14.83 .
some issues i am facing -

Screen freezes in the middle of gaming, especially while playing call of duty, the screen just freezes but i can still hear the audio and people chatting , i have to go back to home screen , clear the game from memory and restart it.
fingerprint scanner is really really slow , i have a 3.5 year lenovo phone whose finger print scanner is faster than ROG 2, second if an app has app lock and the screen times out when that app is open then the system UI crashes hen i open the phone lock using fingerprint scanner, i have to lock the screen and open again .
ear speaker crackles when on a phone call, this happens only when i am on a call, the speaker makes crackle noises .
The macro mode in the camera is probably one of the most difficult thing i have deal with in photography, it does not focus on the subject at all , i have struggle with various angles and distances to figure out when it wants to work.
Pocket mode is probably a useless feature on the phone as the phone has pocket dialed emergency services multiple times.
The screen brightness is a major issue , the lowest brightness setting can still act like a torch light in pitch dark places ( it's way too bright!) . The other strange thing i have noticed is when i step into direct sunlight the auto brightness sensor really struggles , the brightness incremental is so slow that i can basically see the brightness increases in sorta like step wise like flickering.
and last updates guys come on! i am not asking for android 10 but security updates or updates to fix simple bugs , anything at all ! one of my family member is using zenfone max M2 and it is running on December 5th update and i am using a premium phone released in 2019 that is running on android 9 october 1st update .
other than the above issues am really glad i bought this phone , it's a beast of phone and definitely a head turner in a crowd.
61 REPLIES 61

Anders_ASUS
Hall of Fame III
nakul696

https://zentalk.asus.com/en/discussion/comment/51662#Comment_51662

Like I have mentioned in my separate thread, the issues does not occur when I play the game in low graphics settings. It tells that it is indeed due to heating or using the extra processing power.


View post
Could also be that there's a high res texture pack that's causing the issue. But please test the highest setting while underclocking in X mode using hardcore tuning

nakul696
Star III
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/51670#Comment_51670

Could also be that there's a high res texture pack that's causing the issue. But please test the highest setting while underclocking in X mode using hardcore tuning


View post
Okay ill try to do that, any preset configs for tuning ?

nakul696
Star III
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/51670#Comment_51670

Could also be that there's a high res texture pack that's causing the issue. But please test the highest setting while underclocking in X mode using hardcore tuning


View post
I tried to use this config from another thread - https://zentalk.asus.com/en/discussion/15466/solution-for-cod-mobile-lag-and-freeze
It might have got rid of the black screen problem but the lag is huge and frequent. Almost impossible to play good with this phone now.

Swampdonk
Star I
Ok so from what I gather if you download from Asus website get the Android 9 firmware adb drivers on PC fast boot mode once you rar / unzip the file this will restore your older version then turn off recent update

Swampdonk
Star I
Currently setting mine up as well I'm sick of the crashing was about to sell the dam thing and buy something else but I'm sure eventually things will get worked out I know we are all on edge with current world events but we gotta look for the solutions to least help the process for everyone so there I did my part now let's get on tencents crappy support for our investment