Regarding warranty
raju.raju.cybertec
Level 1
I purchased asus 6z in Feb 2020 from Flipkart, but when I checked warranty then it showing only warranty on June 2020,
It should be Feb 2021.
1
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raju.raju.cybertec
Level 1
Comments
What is written in Account > Zenfone 6
In MyAssus app ?
You should have the end date of your warranty there.
Why it has to be a 1 year warranty instead of 2? In myasus app ( as VS-KR mentioned ) i see a 2 year warranty for my device!
( I bought mine on 27/2/2020 )
was your zenfone brand new or was it used?
Whats your region dude? Hell 2 years warranty ?
in my country only 1 year
India, I buy 17feb 20, but it showing 3 months only
try ask the store that you bought the phone
According to the product page, Flipkart gives a 1 year warranty only ...
Its a european union law that states a 2year warranty for such devices, if you buy it from an EU country of course! I didnt know that there is such thing as a 3 or 6 months warranty for any brand new product! Thats madness!
The phones warranty is by default set to 1 year from date of manufacture. Once you register it, in 3-4 days it should start reflecting 1 year from the date of registration. You can check the month of manufacture in the box it should be may 2019 or June 2019.
What is the date of registration showing when you log in to myasus app.
It showing register date 27 march 2020, and I buy in Feb 2020, and June 19 is manufacture date
The warranty is 12 months from the date of purchase. By default it is 12 months from the date of manufacture, but that will be superseded by the purchase date. Make sure to keep your invoice/receipt showing that you bought the phone new, from an authorized retailer, and you should have no issues getting warranty support for 12 months. If you have additional questions specific to your region, I recommend contacting your regional Support directly.