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Why I can't update to Android 10?

giorgio_bikos
Star II
Hello in settings I see a 1 next to the System Update as if there is available an update but when I tap on in it says my system is up to date.
What can I do to have the update?

Thank you


8MCLVWC62TV7.png
QXS6NW78G696.png

9 REPLIES 9

Aryan202
Community Legend I
giorgio.bikos

Hello in settings I see a 1 next to the System Update as if there is available an update but when I tap on in it says my system is up to date.

What can I do to have the update?

Thank you

8MCLVWC62TV7.png

QXS6NW78G696.png


Why I can't update to Android 10?
1.Restart your phone once
2. Try clearing app data/cache of the fota updater app

giorgio_bikos
Star II
Averan

https://zentalk.asus.com/en/discussion/18103/why-i-cant-update-to-android-10

1.Restart your phone once

2. Try clearing app data/cache of the fota updater app


View post
Hello thank you, I've done it, unsuccessfully.

To all other answers, thank you so much, let's wait and hope it's really stable!

Have a nice Coronavirus quarantine (I live in Italy...)

ZT-e42e7563
Rising Star I
Averan

https://zentalk.asus.com/en/discussion/comment/50485#Comment_50485

No it's stable for most users

The only thing i see is some user specific bugs which will be sorted out in the next 1-2 updates

Asus already pushed beta 10 to beta testers which is "stable" as confirmed by the testers they'll get 1-2 more beta builds and all goes well it will be pushed to the stable version


View post
Is this update available for WW version devices in India?

Cetorca
Star II
Averan

https://zentalk.asus.com/en/discussion/18103/why-i-cant-update-to-android-10

1.Restart your phone once

2. Try clearing app data/cache of the fota updater app


View post
Hi! Where do you find the updater app?
Once got a notification of update but I touched elsewhere and the notification disappeared and it never appeared again.

giorgio_bikos
Star II
Hello, I'd like to share with you that I received the update yesterday and it seems quite stable.
Thank you!