Phone crash Restart

[MazzzQatar]

Hello,
My phone recently started restarting itself, idk what's happening, the screen freezes for a sec and it goes "blank", next thing appears is the "start up". Please help me if you have any solutions. I've only used 40% of the memory. that's 203/512GB of the storage.

[LP_ASUS]

Has this only happened once, or more than that?
If it happens infrequently, you can try to back up all of your data and perform a factory reset. Could be some software you recently installed or a firmware update borked something in your system.
If it happens constantly, I would recommend contacting an ASUS service center for a repair.

[MazzzQatar]

There's no Asus service center in my region. It started happening more often now. Now there's one more issue with the phone. It shows there's a software update but when I open the tab it says device is already upto date.




Also my phone is crashing today for the 3rd time now. Crashing when I'm trying to stream.