Phone crash Restart

MazzzQatarMazzzQatar Level 1
edited September 2020 in ROG Phone 2


My phone recently started restarting itself, idk what's happening, the screen freezes for a sec and it goes "blank", next thing appears is the "start up". Please help me if you have any solutions. I've only used 40% of the memory. that's 203/512GB of the storage.


  • Has this only happened once, or more than that?

    If it happens infrequently, you can try to back up all of your data and perform a factory reset. Could be some software you recently installed or a firmware update borked something in your system.

    If it happens constantly, I would recommend contacting an ASUS service center for a repair.

  • There's no Asus service center in my region. It started happening more often now. Now there's one more issue with the phone. It shows there's a software update but when I open the tab it says device is already upto date.

    Also my phone is crashing today for the 3rd time now. Crashing when I'm trying to stream.

This discussion has been closed.