It the same issue with mine .i just purchased rog phone 2 strix edition and the wifi connectivity keeps disconnecting.. can someone help me with how to fix this issue? @LP_ASUS
If disabling SIM 2 resolved the issue, then you most likely have a hardware issue and should contact ASUS Support for a warranty repair.
We can log your phone. I'll send you a PM with instructions.
I am having network issue even without playing games, the network signal on both of my SIM drop and recover automatically. I have disabled wifi scanning but still the issue persists.
I need some help!
I have same issue... Please log my phone and pm me instruction... Thank you
I also experience the same issue. Please help. Graphics is good but if network connections always restarts, it ruins it.
Hi Guys. I have the ww tencent edition and my network and WiFi will random turn off and on multiple times during the day when using the phone. Any help would be much appreciated! Thanks!
Unfortunately the Tencent edition is not officially supported. More information on why can be found here. https://zentalk.asus.com/en/discussion/10259/psa-take-caution-tencent-branded-chinese-models-with-global-international-rom#latest
I can't offer any help for that configuration, your hardware and software setup were never meant to be used together. If possible, please return the device to your reseller.
It the same issue with mine .i just purchased rog phone 2 strix edition and the wifi connectivity keeps disconnecting.. please fix it...
I am experiencing the same issue. I thought it was with my router, so I switched to 2.4 ghz but to no avail, the issue persisted. The issue always happens when playing games and streaming videos, but aside from those, didn't experience the said issue. It is a bit frustrating to have this issue with this phone when I never experienced this issue with my previous phones. Disappointing for an upgrade, I must say.
I just bought a set and having the same problem, this wifi problem is the common problem for this phone , can asus do something on this?
I am having the same issue.....
Me too. The same problem here..networks disconnect self and reconnect self in few seconds with dual sim
Hi all. None of the logs we received indicated a software problem. If you continue to experience network issues, please contact your mobile network provider or your local ASUS repair center for a hardware diagnosis.