I'm getting the same thing and I can't use the bottom port to charge. You find a fix?
Same exact problem here. WTF, brand new ROG phone 2.
How often does this happen? Please quote this message or say my name when you reply so I get a notification.
@Anders_ASUS its always like this when the battery low , twice / second i think
Ok, stupid question. Were you trying to use the flashlight?
It's always showing " No flashlight when using OTG in low battery" automatically comes when battery is less than 15%. I can't use bottom part of display as well drop down menu. Please let me know how to resolve.
Sorry about the late reply. I'm going through threads connected to charging issues. Did you get this message when connecting the charger and have you tried other cables?
Please quote my message when you reply
Hi, I am having the same issue. As of writing my phone is at 50% so I cannot replicate the issue. But when battery is ~15% the phone will persistently show this error. It is as if the phone thinks it is connected via OTG and that the flashlight is on (as the error says) when it is not on both counts. And that this 'false OTG' connection keeps on disconnecting and reconnecting. This makes swiping down the notification tray difficult. In USB mode menu, I think, you can see that the phone is reconnecting and disconnecting.
I have raised this issue with tech support and they recommend a factory reset but that is not an acceptable solution for me.
ok, I've sent you a private message (envelope in top right corner) with a log tool and instructions on how to proceed
Im also having this problem i have tencent version and its annoying when playing. How to fix this.
I have the same problem as well.
it keep shows up while battery below 15%
and the bottom charger port also not working.
I've been using this phone for 3 months.
Can you please check if the OTG function (connecting external HDD) works when the battery is above 15%? Thanks!
Same issue for me
1) Does the message disappear if you charge your phone above 15% ?
2) Will the OTG function (connecting external HDD) work both above and below 15% battery?
3) Try charging another phone with your phone using reverse charging. Does it work?
This case will soon close and will not be resolved unless someone can answer these simple questions.
i have exact same problem, any solution?
Having same issue right now,
1. Yes (test on 16% Battery)
2. Work, with this notif appear everytime when i connect type C Earphone/OTG FD with battery below 15%. (SS attached)
3. Can't test that.
Thanks before 😁🙏
Did you clean the USB port with a toothpick with cotton and isoprophyl alcohol?
I never do that. The port work as normal (Charging, Type C earphone and OTG USB).