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ROG PHONE II NETWORK ISSUE. HELP?

Tres
Star II
i would like to ask for help . my Asus ROG Phone II suddenly has a problem regarding Network. The Phone Network Suddenly turning off and turning back on (data and wifi ) while playing. it happens to me many times while playing online games; makes me disconnected all the time . can anyone help me out with this?
75 REPLIES 75

Adzlan
Star I
I have same issue... Please log my phone and pm me instruction... Thank you

Deo
Star I
I also experience the same issue. Please help. Graphics is good but if network connections always restarts, it ruins it.

RJ600
Star I
Hi Guys. I have the ww tencent edition and my network and WiFi will random turn off and on multiple times during the day when using the phone. Any help would be much appreciated! Thanks!

RJ600
Star I
RJ600

Hi Guys. I have the ww tencent edition and my network and WiFi will random turn off and on multiple times during the day when using the phone. Any help would be much appreciated! Thanks!


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@LP_ASUS

LP_ASUS
Community Legend I
RJ600

https://zentalk.asus.com/en/discussion/comment/44970#Comment_44970

@LP_ASUS


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Unfortunately the Tencent edition is not officially supported. More information on why can be found here. https://zentalk.asus.com/en/discussion/10259/psa-take-caution-tencent-branded-chinese-models-with-gl...
I can't offer any help for that configuration, your hardware and software setup were never meant to be used together. If possible, please return the device to your reseller.