This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with right Air Trigger

gonzaaa_92
Rising Star II
Hey!
So I'm having a problem with the right Air Trigger of my ROG 2. What happens is that it has some sensibility issues, sometimes you press it and it flickers. Something I noticed and this only happens with the right AirTrigger is that if you force press it, it stops from working. Whats going on?
Thanks!
60 REPLIES 60

D7M
Star I
LP_ASUS

https://zentalk.asus.com/en/discussion/comment/44114#Comment_44114

If you can activate your Air Trigger by touching the rear of the device, that is a hardware issue. You need to contact your local ASUS service center for a warranty repair.


View post
I tried to contact my local service center but they refused to help because I bought it from US and I am living on Saudi Arabia

LP_ASUS
Community Legend I
D7M

https://zentalk.asus.com/en/discussion/comment/44218#Comment_44218

I tried to contact my local service center but they refused to help because I bought it from US and I am living on Saudi Arabia


View post
Unfortunately the ROG Phone II does not have an international warranty. In order to get warranty service you'll have to return to the region where the phone is warrantied, which in your case sounds like the US. If that is a possibility in the future, I recommend having the phone serviced to repair the Air Trigger issue.

theevilhere
Star I
I have the same issue with right air trigger, it flickers
I am attaching a video of the issue, first i test the left one which works fine, then i test the right one and you can see the issue.

Please help to fix this issue
This happened after an update, i sent my phone to service center and they downgrade the software and it worked fine, then i was enforced to update again and i received multiple updates after that and no fix for this issue.

Please advise

Hi, I'm also facing similar issue with my right air trigger.
Is there any update coming yet?

LP_ASUS
Community Legend I
gonzaa.92's issue was hardware related. If you are having the same problem, please reach out to your local ASUS service center for a warranty repair.