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Zenfone 6

kk454347
Rising Star I
So I finally purchased the zenfone 6 on Amazon as it looks like someone bought it and returned it. I was wondering how would I know whether the warranty is still valid or not? Also as I'm receiving the zenfone 6, is there anything I should look for to make sure the phone works? Thanks
7 REPLIES 7

LP_ASUS
Community Legend I
kk454347

So I finally purchased the zenfone 6 on Amazon as it looks like someone bought it and returned it. I was wondering how would I know whether the warranty is still valid or not? Also as I'm receiving the zenfone 6, is there anything I should look for to make sure the phone works? Thanks


Zenfone 6
As long as the phone wasn't accidentally damaged, the warranty would be from the date of purchase from Amazon.
However, if you think you received a used unit instead of new, I recommend simply returning it to Amazon.

kk454347
Rising Star I
LP_ASUS

https://zentalk.asus.com/en/discussion/16641/zenfone-6

As long as the phone wasn't accidentally damaged, the warranty would be from the date of purchase from Amazon.

However, if you think you received a used unit instead of new, I recommend simply returning it to Amazon.


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Is there a way to tell if the unit was used or not? Or simply from someone purchasing the phone and then changing their mind to return the phone.

Anders_ASUS
Hall of Fame III
kk454347

https://zentalk.asus.com/en/discussion/comment/44083#Comment_44083

Is there a way to tell if the unit was used or not? Or simply from someone purchasing the phone and then changing their mind to return the phone.


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How does it look used? Missing plastic? Any scratch?

LP_ASUS
Community Legend I
kk454347

https://zentalk.asus.com/en/discussion/comment/44083#Comment_44083

Is there a way to tell if the unit was used or not? Or simply from someone purchasing the phone and then changing their mind to return the phone.


View post
Basically what Anders said. Missing accessories, scratches, etc etc.