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ROG phone 2 restarts automatically

KraKen
Rising Star II
I was using multiple window
Then i was going to change 2nd window and suddenly phone restarts
What is this bug
I was using youtube and whatsapp at a time
12 REPLIES 12

Anders_ASUS
Hall of Fame III
Hi! Ok, that's not good. Can you make it happen again? Replicate the issue.
If yes, then we can log your phone and find out why this is happening.

KraKen
Rising Star II
Anders_ASUS

Hi! Ok, that's not good. Can you make it happen again? Replicate the issue.

If yes, then we can log your phone and find out why this is happening.


View post
I have tried same thing which cause my phone to restart but nothing happened at that time

Anders_ASUS
Hall of Fame III
Sorry, I just need to make sure I understand what you're saying. Are you saying that you did the exact same thing now but your phone didn't restart?

KraKen
Rising Star II
Anders_ASUS

Sorry, I just need to make sure I understand what you're saying. Are you saying that you did the exact same thing now but your phone didn't restart?


View post
Yes i did the same thing
I was using youtube and whatsapp on multiwindow
YouTube is on upper side and whatsapp on lower side
RS5IQFTNYPFX.jpg
As shown in screenshot, i pressed that highlighted button and recent file open
Then phone hang for 2 second and then it restarted
Well it was not as regular restart
It was like only just power on (not restart)
In regular restart - phone first shuting down then power on but in my case it was directly power on, there was no shuting down

I hope you understand what I'm saying, my english is weak so