Issue with camera flip in asus 6z

madhushanfdo4 · July 2019

Camera flip is not working properly with selfie sometimes..please make sure to fix the bug as soon as possible sometimes we need to click camera rotation two to three times to switch on selfie camera

Anders_ASUS · July 2019

Doesn't sound right. Are you on the latest firmware and how often does this happen to you?
Are you willing to share a bug report with us next time this happens?

Please generate it right after the issue appears

To generate a bug report you need to

1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.

2. Go back to system --> Developer options --> Take bug report --> interactive report

Save the report to your google drive and share the link with me via private message. Please also make sure that everyone with the link can view the file so I can pass it on to our developers.

ramaswamychandran4 · July 2019

Yes it happened with me to when I flip the camera it showing camera cannot flip and the image goes upside down and when I was going to close it was not flipping then second time it did and to stop the problem I had to reboot the phone.

Talent On Air · September 2019

facing camera flipping problem and display goes off automatically .

amorisRyan · September 2019

Issue with camera flipping... Most of the time showing "camera cannot flip" error message. I am on latest firmware (updated) still no change.

pavithran743 · September 2019

https://zentalk.asus.com/en/discussion/comment/11208#Comment_11208

I have the same problem in flip camera .camera cannot flip like it shows repeatedly after restart now ok but am getting fear with this problem and also sometime screen is not opening while in lock .help me..

immondal75 · September 2019

Same problem I also facing now a days.What is going on . Please reply

2019-09-17-19-44-29.mp4

ankit19071987 · September 2019

I'm having the same problem with my Asus 6Z phone. Suddenly camera stopped flipping ,and shows camera cannot flip error. Please help

ankit19071987 · September 2019

https://drive.google.com/file/d/0B0mkUYknyj0FeHJNc2l6TUF2c1BsdGUyVENjdEpSdUdGZG1J/view?usp=drivesdk

My drive, i have uploaded my hug report

sakshgr8 · September 2019

I also had this problem. Camera flip wasn't working 100% of the times. Interestingly, removing my tampered glass fixed it immediately.

So if you have a worn out tampered glass, that's the culprit.

Gagan · November 2019

My camera has stopped flipping from 2 days

I have restarted my phone several times..

What should i do

LP_ASUS · November 2019

https://zentalk.asus.com/en/discussion/comment/26286#Comment_26286

Are you on Android 10? Update your phone if not. If the camera still behaves erratically, open Settings>Apps>Camera>Storage and memory>Clear cache and clear storage.

Shailhard · December 2019

My Camera has stopped flipping.. when i do it swipe manually it flips but automatically it's not flipping so no video call can be made.. please suggest..

I did try clearing cache and storage but didn't work even after several restart..

Yes it's on Android 10.

Screenshot_20191214-175742502.jpg

Please suggest.. If trademark feature doesn't work, it's really feels bad..

Mecke · January 2020

https://zentalk.asus.com/en/discussion/comment/11208#Comment_11208

Good Day Anders

Please help me with my zenfone, my camera is only working with 12 Mp configuration, and when i try to record with the selfie, it just closed it self.

Kind Regards

bugreport-EU_I01WD-QP1A.190711.005-2020-01-22-11-55-35.zip

Nisha Shetty · April 2020

I had an update on the phone and now the camera is not flipping. I have had approximately 8 or more updates in 3.5 months. Around 4th and 5the update the flash had stoped working.

This phone is about camera how do you bring updates that just make things worse then better. I cannot belive this.

I already had a issue with the headphones that came with the phone, I let go avoiding to run around for it and now this. I am tired of the software updates. In my life I have never had issues with any phone as much as I have had with this in just 3.5 months.