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[Zenfone 6] Samsung S9/S9+ charger (bundled) not working with zenfone 6

yashtr
Star III
Hi,
I have a Samsung S9 for work and usually have my samsung charger ( came with box) at my office desk. A week ago I tried to charge my brand new Zenfone 6 with it and the device charged for almost 5 seconds and then stopped charging out of the blue (not just led light turning off). I thought the charger was faulty but after trying to charge with two other s9/s9+ chargers, my zenfone just wouln't charge. Can someone confirm if this is a bug or should I take my device to service center?
16 REPLIES 16

yashtr
Star III
Hi,
Will follow the instructions and share the logs with you as soon as possible.

yashtr
Star III
Hi Anders,

I have shared the log files with you over message. Hope it helps the developers to resolve the issue 🙂