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Rog Phone 2 - Security Lock Issue

sahil_tekken7
Star II
Hello 🙂
I recently got the ROG Phone 2 (8gb) & absolutely loved the device . Everything is working Very nicely.
The only main issue I'm facing is the security lock issues . Neither PIN / PASSWORD / THUMBPRINT are requested to unlock the screen even after completely setting up any one of the above .
Just a swipe unlocks the device , making this a security risk .
Any help or comments would be highly appreciated !
13 REPLIES 13

rickymohk
Rising Star I
Check if smart lock is enabled?

Apollofury
Rising Star II
sahil.tekken7

https://zentalk.asus.com/en/discussion/comment/38491#Comment_38491

Thanks for the response !

If no other solution comes up , I'll be sure to do that 🙂


View post
Please do update if the problem is solved

LP_ASUS
Community Legend I
Were you able to get the phone to lock?

sahil_tekken7
Star II
LP_ASUS

Were you able to get the phone to lock?


View post
Yes , the phone locks with no problem .
But when i want to unlock it by swiping up , no password / pin requirement in prompted .

sahil_tekken7
Star II
rickymohk

Check if smart lock is enabled?


View post
I just checked it out .
It was disabled but enabling it also didn't make any difference .
Just a swipe up is unlocking the device .