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Lock screen issue

fajaricky95
Star I
when I open the phone or application using the fingerprint in display on the screen will appear like a reduction in pixel quality. when I try to record the screen nothing happens and look normal, it's happen only when I try to unlock and back normal when it's unlocked. so I concluded there was a problem on my screen. Are there any suggestions for this problem? My phone is ROG PHONE 2. Thanks.

3 REPLIES 3

julienvd93
Rising Star II
fajaricky95

when I open the phone or application using the fingerprint in display on the screen will appear like a reduction in pixel quality. when I try to record the screen nothing happens and look normal, it's happen only when I try to unlock and back normal when it's unlocked. so I concluded there was a problem on my screen. Are there any suggestions for this problem? My phone is ROG PHONE 2. Thanks.

https://us.v-cdn.net/6031231/uploads/127/ZGZKQJRTJM5N.mp4


Lock screen issue
Don't worry. It's only the back light intensity changing to read your fingerprint more easily. That's why you can't see it on the screen recording.

fajaricky95
Star I
So this is normal? Ok thanks

Akxeto
Star III
Yes it's same on my phone