Completely black out for my rog2. Cant turn on nor charge

[Dht]

A sudden death happened to my rog phone2.
Now the phone is completely down, cant even turn on. I tried to press the power plus volume button. But no response.
No logo or indication when plugged in charger. Tried on both charging ports.
The batt was about 50% before this happened Seem like the phone is completely dead. Anyone facing the same issue before？

[Ilyas]

Can you tell us what type of phone you had? Was it the international version 512gb?

[Dht]

Ilyas

Can you tell us what type of phone you had? Was it the international version 512gb?

View post

Yup 12gb ram and 512gb

[Ilyas]

Ok, I had a similar issue with the rog phone 1, I had to send it using the warranty scheme, definitely make sure you do this.

[Dht]

Guys latest update.
My phone is back while i was trying to charge this morning. Was about to send it to service center and just thinking to have a last try(charging) . Once i plugged in the cable, the red led start to blink and charging logo popped out after few seconds. It charged from zero percent.
The phone restricted me to power up by showing low battery and only managed to turned on after 3% charged. After this, everything works normally
I have no idea what has happened to my phone before this.
Btw, below are the timeline for this case
Day1 the phone dead (no screen, led or vibration) by itself with battery still remained 50+%. Tried every measured including double button restart.
Day2 still trying the same measures but no chance. The phone remained blanked with /without cable plugged.
Day3 as described above. I yet to know the root cause. Maybe the system somehow reset itself with the absense of batt power. The batt seems like fully drained as it started charging from 0% this morning. But how come the batt drained this fast as it was 50% before this and the phone was completely off (dead) for just 2 days?

[kchinnavigneshr]

Dht

Guys latest update.

My phone is back while i was trying to charge this morning. Was about to send it to service center and just thinking to have a last try(charging) . Once i plugged in the cable, the red led start to blink and charging logo popped out after few seconds. It charged from zero percent.

The phone restricted me to power up by showing low battery and only managed to turned on after 3% charged. After this, everything works normally

I have no idea what has happened to my phone before this.

Btw, below are the timeline for this case

Day1 the phone dead (no screen, led or vibration) by itself with battery still remained 50+%. Tried every measured including double button restart.

Day2 still trying the same measures but no chance. The phone remained blanked with /without cable plugged.

Day3 as described above. I yet to know the root cause. Maybe the system somehow reset itself with the absense of batt power. The batt seems like fully drained as it started charging from 0% this morning. But how come the batt drained this fast as it was 50% before this and the phone was completely off (dead) for just 2 days?

View post

Good it got back. But still I suggest you to visit service center and explain them the whole thing. I feel what happened is unusual. Usually phones randomly shutdown and turn on when force turned on. But you had nothing worked. So better get it checked.