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Class 0 message from jio

Mobile instantly turn off after i end call and recieve jio class 0 message which has call duration and balance.

25 REPLIES 25

kchinnavigneshr
Rising Star II
Kashyap

https://zentalk.asus.com/en/discussion/comment/35433#Comment_35433

@kchinnavigneshraja Thank you for your quick reply. Glad to know that your device is working fine. Believe @sanjaykkumar1986 and I probably just have bad devices. Did not expect such issue with a brand new phone.


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I don't think its a hardware issue. Maybe try to replicate it in safemode?

Kashyap
Star III
kchinnavigneshraja

https://zentalk.asus.com/en/discussion/comment/35472#Comment_35472

I don't think its a hardware issue. Maybe try to replicate it in safemode?


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I will try to replicate the issue in safe mode and see what happens. But now I am starting to think it is not a software issue and definitely faulty hardware. I have performed full reset once more and then updated to the latest FW-WW-16.0631.1910.64 which was just released. But still facing the same issue.

sathishinsat2
Rising Star II
SHEIKH AZHARUDDIN

Using Microsoft sms manager app you can mute class 0 messages


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@Kashyap , Use Microsoft sms and mute it at first time you receive the class 0 message. Afterwards, you won't get pop up for class 0.

Kashyap
Star III
sathishinsat2

https://zentalk.asus.com/en/discussion/comment/35336#Comment_35336

@Kashyap , Use Microsoft sms and mute it at first time you receive the class 0 message. Afterwards, you won't get pop up for class 0.


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@sathishinsat2 Yes I have tried it and it works. Since the message does not come so no reboot issue. But when I block the push message notification it also blocks some of the OTP messages (not all but some). Still, the phone should be able to handle it without needing to do this trick. I have given my phone to the service center today. Lets see what they have to say. Did you face similar issues?

My rog 2 restarts when connected to bluetooth headset and call ends. I have tried two headphone vmoda froza and anker sound buds. Didn't expected these type of bugs in this premium phone.