Zenfone 6 Camera not fliping

[le_zid]

Hey! Ive had 0 issues with my phone since i got it, have dropped it a couple times, but the screen protector has taken all the damage until today. About 20 min ago i dropped it again about 20cm above the floor, it landed on its edge and did a crack on the protector. Then i tried to flip it to selfie mode and it didnt work. Ive tried to "force" flip it in the settings but no result. Ive even taken my finger and pulled it up but after a few sec it goes back into its socket, so the motor is still working and sounding like it always has. So i have no idea what the probelm is, pls help

[CH_ASUS]

le_zid

https://zentalk.asus.com/en/discussion/comment/35315#Comment_35315

Every time i try to flip it, either in snapchat, the camera or to calibrate it in settings i get the same message "The camera cant flip" or somehthing like that. The damage i got was in the top right corner, ive peeled off the protector a bit too see if the phone also was damaged but i cant see any damage

View post

Top right area is also where the proximity sensor is.
Try cleaning that area, if you cannot see any visual damage.
And the protector that's damaged, I would suggest replacing it as while it is on, it could interfere.

[le_zid · Accepted solution]

CH_ASUS

https://zentalk.asus.com/en/discussion/comment/35320#Comment_35320

Top right area is also where the proximity sensor is.

Try cleaning that area, if you cannot see any visual damage.

And the protector that's damaged, I would suggest replacing it as while it is on, it could interfere.

View post

So i did do a full clean up and replaced the protector and everything and now it works lol. Thanks for the responses