Smart key not working

[aditya_a_s_sing]

If i press smart key what ever is first on my screen is clicked i tried restart n turn on and off smart key bt same thing is happening
please see attachment

[Rustylord]

aditya.a.s.singh.18

https://zentalk.asus.com/en/discussion/comment/33349#Comment_33349

Are u mad or what that is not a solution if i do reset and recover my all data this problem still exists.im not gonna download all the apps manual ly after reset..thn whats the benefit of resetting and dont fomment bro if u dont hage solution what u r telling is not solution it is jst a alternative

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Oh then check other threads regarding this for yourself.

[aditya_a_s_sing]

nishaanth5000

https://zentalk.asus.com/en/discussion/comment/33415#Comment_33415

Oh then check other threads regarding this for yourself.

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Checked already bro.... first company im seeing whos solution for almost every bug is try reset or im unable to do so this

[LP_ASUS]

aditya.a.s.singh.18

https://zentalk.asus.com/en/discussion/comment/33930#Comment_33930

Checked already bro.... first company im seeing whos solution for almost every bug is try reset or im unable to do so this

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We are not the first company recommending a clean reinstall for software when the problem is most likely software related. That kind of advice is as old as software.
While time consuming, a factory reset is the most foolproof way to clean out any possible software bugs that might be related to your particular use case. If you continue to see the Smart Key not working after a factory reset, we have a real bug in Android 10 that needs to be fixed. I'd be happy to log your phone in that case.

[aditya_a_s_sing]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/34078#Comment_34078

We are not the first company recommending a clean reinstall for software when the problem is most likely software related. That kind of advice is as old as software.

While time consuming, a factory reset is the most foolproof way to clean out any possible software bugs that might be related to your particular use case. If you continue to see the Smart Key not working after a factory reset, we have a real bug in Android 10 that needs to be fixed. I'd be happy to log your phone in that case.

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Ok bro can u tell me how can i be sure my motherboard is fine is their a way coz service center takes 15days to return my phone and i can not wait for 15 days to get my phone becoz they dont even provide a backup phone for that time period.

[LP_ASUS]

No, the only way someone can tell you if your motherboard is fine is if you take it to a service center. If you can't live without your phone for 15 days, then a factory reset definitely sounds like the best option.