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Custom notification sound

john_kissane
Star III
I wanted to use a custom notification sound but the phone won't allow me to select the file & gives the error message shown in the screenshot. The sound file
was originally an mp3 file but I converted it to ogg just in case the zenfone 6 didn't like mp3's. Any suggestions for how I can use the sound?
The error comes when I use the '+' button & then the file manager to select the file location in the Notifications folder on internal storage. Original file is also attached.
GHQOIP1ZC06S.jpg


22 REPLIES 22

_jis_
Zen Master III
Interesting, because I downloaded your sms.mp3 and it works without any problem on my ZF6 WW_17.1810.1910.73_0.

john_kissane
Star III
Thanks for testing it. Did you use the same method as I tried (in the screenshot) or am I just doing something wrong?

_jis_
Zen Master III
I downloaded the file and moved it from Download folder to Notifications folder in file manager.
Then went to Settings / Sound & vibration / Notification sound / and clicked on sms - that's all.

john_kissane
Star III
Very strange I just did exactly that but the sms tone doesn't appear on the list of tones & if I try to select it via the file manager (or even from Google Drive) it gives me the error message shown in the screen shot.
Not sure what else to try?

akr1602
Star I
I had the same problem when trying to add an ogg file. One workaround is to use File manager app, select the file and set as "system sound" (More --> Set System Sound). Later change it in sound picker.
That said for mp3 files they get added automatically in sound picker if these files are present in Ringtones/Notification folder. I am still on Android 9.