Same issue, and when i disable the smart key from settings, and then press it still does the same thing
@hegemony3 hey i went for service center and they did an OS reset and from then it's working fine for me and even my battery life improved after that . So i recommend you to go service center . And it's free of cost because our phone is under warranty . It's not been an year also for 6z release . Better to take to service center . For me it got solved after software reset .
Same probem with mine also
mines too solved after a os reset like i mentioned before.. thanks guys
@hegemony3 that's good . Did you go to service center?
The factory reset is in the hands of the user, which is not related to service.
Settings / System / Reset options / Erase all data (factory reset)
No. I have done it myself..
I have same problem,
Factory reset is not a good idea,
It takes time to set everything after reset
Any other solution have you known?
Could you please send me the instructions on how can solve same smart key problem?
I've done factory reset but same problem after few hours
If you have just completed a factory reset, it would be interesting to try the following, downgrade to A9, test Smart key, then update to A10 and see if you can make Smart key functional this way.
I think I reset my phone like 2 to 3 times to get rid of this issue. Try doing this first before you downgrade your phone to A9 method as @_jis_ said. ??????
Setting the phone again took 2 hours
I will wait for a software update
i am having the same problem. one click on smart key buton selects the first app in the app drawer, and then if i click again it opens it. it acts like a mouse click.
@Anders_ASUS i am having the same problem, it is started lately. i suspect it is broken after an app update.
I am suffering the problem ?