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ASUS ROG Phone 2 - AeroActive Cooler II sound issues

Lulleh
Star III
Hello, I've encountered a problem with the AeroActive Cooler II while playing games. If I have my headset plugged into the 3.5 jack of the Cooler and unmute (default is muted) my microphone when playing (PUBGM & CODM), the sound output changes to the phone speakers instead of the headphones. Any idea?

Thanks in advance.
6 REPLIES 6

Lulleh
Star III
Just tried discord while having the headphones plugged into the AeroCooler, works as it should. Will try WhatsApp tomorrow.

Lulleh
Star III
I tried Shadowgun Legends today, the problem is NOT there. Only PUBGM and CODM.

Anders_ASUS
Hall of Fame III
Please reply my PM with a log and maybe I can find out why this is happening to some users. Thanks!

PeterusMun
Star I
I have the same problem too.