Refresh rate option is greyed out

[sathishinsat2]

Team,
Sometimes Refresh rate option is getting greyout and system set back to 60Hz. Unable to change it. This is happening after recent update.
Every time I have to reboot the device to fix this. Could you help me on this.



Regards

[squall0833]

Hopefully it gets fixed soon

Loving this phone 🙂

[sathishinsat2]

@LP_ASUS , Any improvement in this issue? Did Devs get the root cause?

[LP_ASUS]

It's still under investigation by R&D. I'll be sure to update this when I have something to share. 😉

[gonzaaa_92]

sathishinsat2

I'm not facing it after clearing storage and cache for Armoury crate app 

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Thanks, I came here because I was facing the same issue but after clearing storage and cache from the Armoury Crate app, it was fixed! Yaii! Haha

[squall0833]

gonzaaa.92

https://zentalk.asus.com/en/discussion/comment/28714#Comment_28714

Thanks, I came here because I was facing the same issue but after clearing storage and cache from the Armoury Crate app, it was fixed! Yaii! Haha

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Try enable screen recorder 😄