Refresh rate option is greyed out

[sathishinsat2]

Team,
Sometimes Refresh rate option is getting greyout and system set back to 60Hz. Unable to change it. This is happening after recent update.
Every time I have to reboot the device to fix this. Could you help me on this.



Regards

[LP_ASUS]

Have you adjusted anything within Display settings? This only showed up after the latest FOTA?
I'll forward this to the team, but if you have any additional info that could help us nail this one down please let us know.

[staradhish]

LP_ASUS

Have you adjusted anything within Display settings? This only showed up after the latest FOTA?

I'll forward this to the team, but if you have any additional info that could help us nail this one down please let us know.

View post

No, did not change anything within Display settings.
Yes, it showed up after latest FOTA.
I don't have any more information now, if I get anything else will update here.

[sathishinsat2]

staradhish

https://zentalk.asus.com/en/discussion/comment/27577#Comment_27577

No, did not change anything within Display settings.

Yes, it showed up after latest FOTA.

I don't have any more information now, if I get anything else will update here.

View post

I agree it is happening only after the recent update. @staradhish, Could you clear cache and storage for Armoury crate app and start creating new profiles for your apps and see whether you still have the issue. I'm going to try this now.

[sathishinsat2]

Seems, clearing Armoury crate app cache and storage has fixed the issue. I'm not facing the issue for the past 3 days. Will update again after few days.

[Anders_ASUS]

Is anyone still having this issue?