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Android 10 bug : Smart key not working after update

hegemony3
Star III
After updating to Android 10, smart key feature doesnt seem to work. it worked seemlessly on previous update. I have updated though OTA and factory resetted phone after update.. Any solutions...?
35 REPLIES 35

hegemony3
Star III
Problem Solved guys... Finally i factory resetted my phone again. But this time while doing initial sign in process i didnt take restore option (google or Asus), skipped that and done as a fresh start. After that everything seems to be working perfectly. Thanks everyone for their valuable opinions...

Revanth
Rising Star I
Same thing happened to me . Even my smart key not working. Here is the screen recording that the button operates the screen also
2019-11-17-00-23-34.mp4

Revanth
Rising Star I
@Anders_ASUS please solve thiss

hegemony3
Star III
Revanth

@Anders_ASUS please solve thiss


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This is how exactly happened to me also... Like i said a factory reset without restore helped me. Smart key functions as it intended now. Try this, hope this help you.

Revanth
Rising Star I
@hegemony3 after factory reset I'm facing this smart key problem..!!