App force close when play PUBG mobile

[ZT-8e98a51a]

App force close when I want to start the game
It's stuck and I can't play

[Anders_ASUS]

Do you get the same message if you kill the app and maybe even restart your phone?

[ZT-8e98a51a]

i make factory reset for 4 time and its happening same thing

[LP_ASUS]

Is there an update for the app that you need before you can play? Although I assume it would update itself automatically.
If you're willing, we can log your phone and maybe get a better idea of what's going on.