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ROG Phone 1 .... abandoned .... should expect the same for ROG 2

wendingdelonghu
Star III
I know this is the wrong forum, but your entire user base of your first phone feels abandoned. First you said Q3, then you said end of October. We are still running a 2 year old OS on a phone that cost us 900+ USD. What gives? What the hell are you doing , ASUS ? Customer loyalty and support can go to hell, this is what your attitude tells us. Absolutely horrendous 'flagship' experience.
NEVER again. Hell, Im staying away from your computer stuff too.
Jesus.
35 REPLIES 35

jbatista510
Star II
Agreed, if ASUS just wants to give us the finger, as customers we can do the same. Hopefully the Razer 3 once 5G matures (supposedly) comes out. At least they will support VoLTE and Wifi calling ???

Koudmaker
Rising Star I
There won't be a New Razer Phone The Razer 2 is the last one.... You can always buy A Xiaomi Blackshark Pro 2 that running almost stock Android. And by notice Xiaomi is for a Big company with many phones and still provide fast updates to al there phones still make no sense to Asus.

kchinnavigneshr
Rising Star II
I just don't care if my phone has old OS. I jus want it to be bugs free and stable. Which Asus failed to provide so far.! My old device was LG V30+, which never got any update on time but gotta say it was excellent without any issues. LG's 3300 mAh battery used to give me 6hrs of SOT while ROG phone 2 with 6000mAh gives 8-9 hrs.

Ilyas
Star III
kchinnavigneshraja

I just don't care if my phone has old OS. I jus want it to be bugs free and stable. Which Asus failed to provide so far.! My old device was LG V30+, which never got any update on time but gotta say it was excellent without any issues. LG's 3300 mAh battery used to give me 6hrs of SOT while ROG phone 2 with 6000mAh gives 8-9 hrs.


View post
I share the same feeling. I upgraded from rog phone 1 mainly for battery life which so far has delivered. But a part of me hopes we continue to get updates so the phone has a couple of years of future proofing mainly so that it gets apps which will have like a minimum OS requirement.


evocraigst
Star II
rog 2 will never see android 10 , if you want android 10 you will have to wait to buy the rog 3 phone , asus rog 2 is already dead as asus now have all resources on the rog 3 phone sorry but that's how it is I don't expect to see android pie on rog 1 and I never expect to see a security update again just every month I expect to see is we have delayed the update due to we forgot to start working on it or our dog ate it